All work Illustrative case study

Volt Mobility · Mobility · 2024

Launching an e-bike share app in three cities at once

Go-to-market campaign for an e-bike sharing app: positioning, a motion-led creative system, and paid social that hit the install target in half the time.

  • Services
  • Launch campaign
  • Paid social
  • Motion design
  • 120k installs in 60 days
  • $1.12 cost per install
  • 3.4x return on ad spend

The brief

Volt had the bikes, the permits and a launch date in three cities six weeks out. What they didn’t have was a story. Competitors were already in two of the three markets, and the only thing people knew about e-bike share was that it was “the green ones” or “the orange ones.”

What we did

  • Positioning. We dropped the sustainability-first message everyone else was using and led with the thing riders actually felt: you arrive faster and you don’t arrive sweaty. The line became “Beat the bus.”
  • Creative system. A motion toolkit of short, loopable spots built around a single visual device: the city sped up, the rider at normal speed. One system, hundreds of cuts, localized per city in hours rather than days.
  • Paid social. Meta and TikTok campaigns structured by neighborhood with creative rotated against install cost. Weekly readouts to the founders with a single page of numbers that mattered.

The outcome

The 100k-install target for the first quarter was passed in sixty days at a cost per install well under the modeled $2.00. Riders who installed through the campaign took their first ride 38% sooner than organic installs, and the “Beat the bus” line is now painted on the side of the bikes.